Welcome credit

12,000 free verifications when you first connect

Every company connecting to NeuroVision for the first time gets 12,000 free verifications for 12 months, to cover your integration, including switching from another provider.

Who it is for

Organisations worldwide

Available after company verification. Company verification comes before go-live. AML screening is billed separately.

  • Available to the first 10,000 companies.
  • You pay for completed checks only. Abandoned sessions are free.
  • No minimum payment.

How it works

From first contact to your live key

  1. Verify your companyA short company check confirms who you are.
  2. Sign the agreementOne short agreement. No fee for a standard integration.
  3. Go liveReceive your live key. Your 12,000 free verifications start now and run for 12 months.

What is included

What each package includes

A verification is one completed session of the package you choose. DOCUMENT is document recognition and anti-fraud. BASIC is DOCUMENT plus selfie or liveness. Retakes inside a session are included.

  • DOCUMENT

    Document recognition and anti-fraud: reads the ID and checks it for tampering, copies and forgeries.

    Document verification
  • BASIC

    DOCUMENT plus selfie or liveness. Liveness is a movement challenge that helps detect presentation attacks.

    Liveness

AML screening is billed separately, at $0.40 a check.

Cost calculator

What it costs, with your credit

Set your volume and see how far the 12,000 free verifications go, month by month. Coverage is subject to the monthly ceiling agreed with NeuroVision.

Every rate is in the price list on this page. With JavaScript on, this calculator shows your cost month by month.

Switching

Moving from another provider

The welcome credit helps with the base verification fees of your re-integration, so you can run both flows side by side and move over at your own pace.

  • Field mapping

    Tables map your current data fields to ours.

  • Webhooks

    Notifications when a session, questionnaire, database check or erasure completes.

    Webhooks documentation
  • Credit for re-integration

    Base verification fees for your migration tests stay within the credit, its 12 months and the agreed monthly ceiling. AML, extra documents and custom setup are billed.

Developers

Start with the quick start

A REST API and documentation help you build your first flow. Errors return a status and a message; validation errors can add details.

Trust and data

Security and data you control

ISO/IEC 27001:2022 for security, and clear control over your data: retention you set per scenario, erasure on request by API, a confirmation webhook and an erasure log.

Questions, answered plainly

How counting works: what is one verification?

One completed session of the package you use. DOCUMENT is document recognition and anti-fraud. BASIC is DOCUMENT plus selfie or liveness. A completed check counts even when the result is a rejection. An abandoned session does not count, and a new session for the same person counts again.

What counts as a first connection?

Your first live key on a paid or credit account. The sandbox never counts.

Who can get the welcome credit?

Organisations worldwide, after company verification. It is not available to companies with a previous paid account, an earlier enterprise pilot or an earlier welcome credit, or to excluded categories and sanctioned jurisdictions.

Can several companies in one group each get a credit?

One credit per company group. Companies under common control, or sharing one app, domain or brand, belong to one group.

Is AML included?

AML screening is billed separately, at $0.40 a check. The base verification fee of DOCUMENT or BASIC is covered by the credit.

Can I use the credit for a pilot?

Yes. Enterprise customers apply the credit to the verification fees of the pilot. AML is priced in your agreement, and custom setup work for enterprise pilots is priced in your agreement. Unused credit stays valid until the end of the 12 months.

What happens after 12 months?

After the credit, standard list prices apply, as shown on the pricing page. We write to you 60 and 30 days before each change, so there are no surprise bills.

What if I use more than 12,000?

Beyond the 12,000 free verifications, additional verifications are billed only with your consent and a card on file. Without consent, new sessions pause with a clear message.

How fast can I start?

Live access follows company verification and a short agreement.

Build now, pay when you grow

Get 12,000 free verifications for your first 12 months.

Get 12,000 free verifications