Products
Proof of address
Add a utility bill, bank statement or lease to the same session.
What it does
Some services need to know where a person lives, in addition to who they are. Proof of address adds a second document to the verification session. The user shows an identity document first and then a document that carries an address: a utility bill, a bank statement or a lease.
How it works in the flow
- The user completes the identity steps, starting with the document. See document verification.
- The scenario then asks for the extra document.
- The user photographs the utility bill, bank statement or lease in the same widget.
- The extra document is added to the same session.
What your system receives
One session, with the results of the identity steps and the extra document together. You do not need to match two sessions yourself. See session statuses.
Price
An extra document is $0.13, added to the price of the verification. The pricing page lists the packages and the volume rates.
Set it up
The documents asked for are set in the scenario editor. For the user journey around it, read proof of address collection.
Next
See the whole flow in the interactive tour, or write to us about your address-check flow.
Questions, answered plainly
Which documents count as proof of address?
A utility bill, a bank statement or a lease.
What does an extra document cost?
An extra document is $0.13. The full price list is on the pricing page.
Do users need a second session?
No. The extra document is collected in the same session as the identity document, so the user does not start again.
Can I ask for more than one extra document?
Yes. The scenario decides which documents are asked for, and each extra document is $0.13.